Creating an Effective Knowledgebase 4: Taking It Further
So far, this series has covered the basics of knowledgebases, how to select your content, and how to turn that content into great knowledgebase articles. In the last part, you'll see some ideas for...
By Sarah
New in WHMCS 8.2: Sell WordPress Toolkit with WHMCS
In WHMCS 8.2, we've made changes to our addon system, providing powerful new ways to offer addons with products and services. We talked about some of them here. These changes have their own inherent...
By Sarah
What is WHMCS?
Running a web hosting business means being part of a global industry that's forecast to reach $73 billion by next year. It also means tackling unique challenges every day. Luckily, WHMCS is an easy...
By Sarah
Creating an Effective Knowledgebase 3: Writing Great Articles
The first part of this series covered the basics of knowledgebases (here) and the second covered how to fill the knowledgebase you create in WHMCS with great content (check it out here). This part...
By Sarah
Creating an Effective Knowledgebase 2: Choosing Your Content
A knowledgebase is only as good as the content in it, and whether that content is "good" depends on many different factors. The first part of this series covered the basics of knowledgebases and how...
By Sarah
Creating an Effective Knowledgebase 1: So You Want to Start a Knowledgebase
If you're reading this, it's a pretty good bet that you've used a knowledgebase. Knowledgebases provide a self-serve "library" of information about products, services, or other topics. They're where...
By Sarah
Customizing WHMCS Reports
Your WHMCS installation holds a wealth of valuable data about your sales, your customers, and your business as a whole. So, having the ability to view and make sense of this data is vital to growing...
By Sarah
Customizing Your Emails
The first few communications that you have with a new customer are incredibly important: they set the tone for your business relationship and create your customer's first experience of the service...
By Sarah