Creating an Effective Knowledgebase 4: Taking It Further

So far, this series has covered the basics of knowledgebases, how to select your content, and how to turn that content into great knowledgebase articles. In the last part, you'll see some ideas for...

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By Sarah

New in WHMCS 8.2: Sell WordPress Toolkit with WHMCS

In WHMCS 8.2, we've made changes to our addon system, providing powerful new ways to offer addons with products and services. We talked about some of them here. These changes have their own inherent...

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By Sarah

What is WHMCS?

Running a web hosting business means being part of a global industry that's forecast to reach $73 billion by next year. It also means tackling unique challenges every day. Luckily, WHMCS is an easy...

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By Sarah

Creating an Effective Knowledgebase 3: Writing Great Articles

The first part of this series covered the basics of knowledgebases (here) and the second covered how to fill the knowledgebase you create in WHMCS with great content (check it out here). This part...

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By Sarah

Creating an Effective Knowledgebase 2: Choosing Your Content

A knowledgebase is only as good as the content in it, and whether that content is "good" depends on many different factors. The first part of this series covered the basics of knowledgebases and how...

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By Sarah

Creating an Effective Knowledgebase 1: So You Want to Start a Knowledgebase

If you're reading this, it's a pretty good bet that you've used a knowledgebase. Knowledgebases provide a self-serve "library" of information about products, services, or other topics. They're where...

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By Sarah

Customizing WHMCS Reports

Your WHMCS installation holds a wealth of valuable data about your sales, your customers, and your business as a whole. So, having the ability to view and make sense of this data is vital to growing...

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By Sarah

Customizing Your Emails

The first few communications that you have with a new customer are incredibly important: they set the tone for your business relationship and create your customer's first experience of the service...

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By Sarah

OAuth for POP3/IMAP: Mail Importing in WHMCS 8.1 and later

One of the awesome features in WHMCS's support system is the ability to reply to and, if enabled, open support tickets through email. Tickets go to the correct department every time, and both WHMCS...

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By Sarah