How to measure customer support satisfaction

Gaining insight into the perception of your customer service operation is an important aspect of keeping customers happy, so WHMCS provides tools to help you measure support satisfaction. By asking...

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By John

3 Reasons Why You Must Diversify Your Checkout Now

Why online businesses need to stay ahead of the curve and offer more payment optionsby Lorenzo Pellegrino, CEO - Skrill, NETELLER and Income Access Card payments remain a popular form of online...

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By Johnny

Feature Spotlight: Domain Expiry Automation

Domain names can be complex, often with lots of rules and regulations surrounding who can buy them, when, and how long for. There are also rules that determine when domains can be renewed, and how...

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By Matt

The importance of website backups for SMBs

Did you know that 65% of website attacks target small businesses? Most small and medium-sized businesses think that cybercriminals target bigger companies and organisations. But based on recent...

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By Lia

Customising Billing and Invoice Reminders

Chasing up payments can be time-consuming and even tricky at times, especially if you're chasing an overdue payment from a good customer. But cash flow is important and the best way to have a...

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By Lia

Feature Spotlight: SSL Status Monitoring

The new SSL Monitoring feature in WHMCS 7.7 makes it easy to see which of your domains have SSL and which do not. It also makes it easy to spot issues with validation sooner, and know ahead of time...

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By Matt

Our Top Tips For A Seamless Update

Updating a business-critical piece of software like WHMCS can be intimidating, but at WHMCS, we put a lot of effort into ensuring updating WHMCS is as safe and straightforward as possible. We take a...

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By John

Feature Spotlight: Google Analytics Integration

Google Analytics is a free web analytics tool used by over 50 million websites around the world to help track and analyse website traffic. Google Analytics allows you to track how people find your...

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By Matt

CodeGuard Website Backup now available to sell using WHMCS

In WHMCS 7.7 we've introduced support for CodeGuard Website Backup. With CodeGuard, you can offer your customers an independent off-site backup solution for their websites. With automated daily...

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By Matt