An Untaxing Time: Changing VAT Rates in WHMCS

Benjamin Franklin famously wrote "In this world nothing can be said to be certain, except death and taxes." I propose adding VAT rate changes to that list of inevitabilities. Occasionally the rate...

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By John

Enabling Two-Factor Authentication with WHMCS

It's easier than you think for your online accounts to be compromised. From using the same password on more than one site, to downloading compromised software from the Internet, to clicking on links...

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By Matt

What's the Difference Between Customer Service and Customer Support

Aren't they the same thing? Even experts can have a difficult time differentiating between customer service and customer support. But, it's essential to get right if you're serious about offering...

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By Lia

Feature Spotlight: Associated Services in Support Tickets

One of the big advantages of using the WHMCS built-in help desk tool to service your customers support needs is the quick and easy access you and your team get to your customers services. As part...

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By Matt

WHMCS 7.10: New Weebly Free Plan

In WHMCS 7.10, you can offer your customers a free Website Builder solution that is included by default with all of your hosting plans. At WHMCS, we're always looking for ways to help our customers...

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By Matt

Encrypting Your Emails with S/MIME

Whether you're thinking about personal or business communication methods, one of the most important mediums continues to be email. In 2020, there are over 4 billion email users worldwide, and 306...

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By Matt

Why you should be offering a website builder to your customers

The internet is integral to daily life and plays a huge role in how people find the products and services they need. No matter what industry you're in, a website helps customers discover your...

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By Matt

Feature Spotlight: Client Email Preferences

In WHMCS 7.10, we're giving customers greater control over the email notifications they receive with a new Email Preferences feature. Accessed via the Client Profile section within the client area,...

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By Matt

Feature Spotlight: Cron Task Reporting

In WHMCS 7.10 we've introduced more detailed logging of the automated actions that are carried out by WHMCS, allowing you to delve deeper into the actions that WHMCS is performing on your behalf. ...

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By Matt