What's coming in WHMCS 8.0

8.0 is right around the corner and yesterday, we sat down (virtually!) with our Founder and CEO Matt Pugh to get the low down on what you can expect in WHMCS 8.0. Q: We know you have a lot on your...

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By Lia

An Untaxing Time: Changing VAT Rates in WHMCS

Benjamin Franklin famously wrote "In this world nothing can be said to be certain, except death and taxes." I propose adding VAT rate changes to that list of inevitabilities. Occasionally the rate...

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By John

New WHMCS Mobile App FAQs

4 weeks into the Technical Preview of the new WHMCS Mobile App, it's been great to see so many customers trying the app and sharing their feedback. Thank you to everyone who has participated so far!...

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By Lia

Enabling Two-Factor Authentication with WHMCS

It's easier than you think for your online accounts to be compromised. From using the same password on more than one site, to downloading compromised software from the Internet, to clicking on links...

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By Matt

Productivity Tips and Tools for Remote Teams

In light of the current global situation, a lot of businesses have suddenly found themselves running their businesses and managing their teams remotely. As countries start to lift lockdown and...

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By Lia

What's the Difference Between Customer Service and Customer Support

Aren't they the same thing? Even experts can have a difficult time differentiating between customer service and customer support. But, it's essential to get right if you're serious about offering...

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By Lia

Introducing the New WHMCS Mobile App

We're very excited to announce the Technical Preview launch of the new WHMCS Mobile App. The new app has been re-engineered and re-designed from the ground up to provide our users with a modern...

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By Matt

Respond to tickets faster with Predefined Replies

One of the many ways that WHMCS can help you save time and provide better customer service is with the Predefined Replies feature within the ticket desk. With this feature, you can create and save...

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By Lia

Reduce churn with Direct Debit payments from GoCardless

Direct Debit is the easiest and most reliable way to collect recurring payments. Automated subscription renewals can fail for many reasons - over-enthusiastic fraud filters by the banks, spending...

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By Johnny