How to measure customer support satisfaction

Gaining insight into the perception of your customer service operation is an important aspect of keeping customers happy, so WHMCS provides tools to help you measure support satisfaction. By asking...

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By John

Getting started with the WHMCS API

The WHMCS API is a powerful tool that allows you to build scripts and integrations with 3rd party products that perform actions and operations within the WHMCS system. There are over 140 API...

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By Matt

Network Issues and Server Status

Incidents, downtime and outages are inevitable, but by being pro-active and transparent about service affecting incidents you can limit the number of tickets you receive and keep customer's trust....

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By Matt

Link Tracking Feature - Benefits and How To Use It

Link tracking is one of the many ways to help you measure the success of your online marketing campaigns. With WHMCS you can create custom URLs that you can use in your promotions to track...

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By Lia

Become a WHMCS Affiliate

Earn ongoing commissions by becoming a WHMCS affiliate. WHMCS has grown with the support of our customers, as a way for us to give back to our community we created the WHMCS affiliate program to...

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By Lia

3 Reasons Why You Must Diversify Your Checkout Now

Why online businesses need to stay ahead of the curve and offer more payment optionsby Lorenzo Pellegrino, CEO - Skrill, NETELLER and Income Access Card payments remain a popular form of online...

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By Johnny

Feature Spotlight: Domain Expiry Automation

Domain names can be complex, often with lots of rules and regulations surrounding who can buy them, when, and how long for. There are also rules that determine when domains can be renewed, and how...

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By Matt

File Asset Storage with Amazon S3

In WHMCS 7.7, we introduced new functionality designed to give you more control over where and how file assets are stored. The most visible change from this work was the introduction of a new...

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By Matt

The importance of website backups for SMBs

Did you know that 65% of website attacks target small businesses? Most small and medium-sized businesses think that cybercriminals target bigger companies and organisations. But based on recent...

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By Lia