Latest Posts

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Productivity Tips and Tools for Remote Teams

In light of the current global situation, a lot of businesses have suddenly found themselves running their businesses and managing their teams remotely. As countries start to lift lockdown and...

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By Lia

What's the Difference Between Customer Service and Customer Support

Aren't they the same thing? Even experts can have a difficult time differentiating between customer service and customer support. But, it's essential to get right if you're serious about offering...

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By Lia

Introducing the New WHMCS Mobile App

We're very excited to announce the Technical Preview launch of the new WHMCS Mobile App. The new app has been re-engineered and re-designed from the ground up to provide our users with a modern...

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By Matt

Respond to tickets faster with Predefined Replies

One of the many ways that WHMCS can help you save time and provide better customer service is with the Predefined Replies feature within the ticket desk. With this feature, you can create and save...

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By Lia

Reduce churn with Direct Debit payments from GoCardless

Direct Debit is the easiest and most reliable way to collect recurring payments. Automated subscription renewals can fail for many reasons - over-enthusiastic fraud filters by the banks, spending...

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By Johnny

WHMCS Version 7.10.2 Released

Last month we announced the release of WHMCS 7.10 to General Availability. Today we have released WHMCS 7.10.2 which contains bug fixes and usability improvements for the 7.10 release. Getting the...

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By Matt

marketgoo Introductory Promo

With WHMCS 7.10, you can now start re-selling SEO tool marketgoo to your customers. marketgoo is a beginner-friendly tool that guides users on what exactly they need to do in order to achieve more...

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By Lia

How a Centralised Support Desk can help get your inbox under control

A study by McKinsey found that the average professional spends 28% of their day reading and responding to emails. And that's just the average; if you're looking at the volume of emails your customer...

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By Lia