WHMCS is joining WebPros
Dear Customers, We are thrilled to announce that WHMCS is joining the WebPros family. Following in the footsteps of Plesk and cPanel, WHMCS becomes the latest company to join WebPros exciting and...
By Matt
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Grow your revenue with an Affiliate Program
Your biggest marketing asset can be your own customer base - people trust advice from family and friends who have actually used your services more than anyone else. So given that, one of the best...
By Lia
WHMCS Live Chat Update
Today we are pleased to announce the release of an update to the WHMCS Live Chat & Visitor Tracking addon which includes updated chat widget themes, reduced load times for the visitor chat widget,...
By John
7 Tips to Improve Your Customer Onboarding
Customer onboarding is the process of guiding new customers get set up and running to help them achieve results and see the value of your service as soon as possible. A lot of businesses put so...
By Lia
How to measure customer support satisfaction
Gaining insight into the perception of your customer service operation is an important aspect of keeping customers happy, so WHMCS provides tools to help you measure support satisfaction. By asking...
By John
Getting started with the WHMCS API
The WHMCS API is a powerful tool that allows you to build scripts and integrations with 3rd party products that perform actions and operations within the WHMCS system. There are over 140 API...
By Matt
Network Issues and Server Status
Incidents, downtime and outages are inevitable, but by being pro-active and transparent about service affecting incidents you can limit the number of tickets you receive and keep customer's trust....
By Matt
Link Tracking Feature - Benefits and How To Use It
Link tracking is one of the many ways to help you measure the success of your online marketing campaigns. With WHMCS you can create custom URLs that you can use in your promotions to track...
By Lia