Your domain registrar may have contacted you recently regarding ICANN's new Expired Registration Recovery Policy (ERRP). This policy aims to ensures that domain sellers provide all the information customers need when making the decision to buy and are sufficiently informed about the expiry of their domains.

Fortunately WHMCS makes complying with these new policies easy, so let's go over the main points

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Registrars must ensure that at least 2 mandatory expiration reminders are sent to the Registrant at Expiry (RAE), approximately a month before, and a week before the expiration of a domain name. Additionally, at least one more reminder must be sent to the RAE within 5 days of domain expiration.

[INDENT]In your WHMCS admin area navigate to the Setup > Automation Settings page and set the 'First Renewal Notice' setting to 30. Then set the 'Second Renewal Notice' setting to 7.

To send a reminder email after the domain has expired, tick the 'Payment Reminder Emails' option and then set the 'First Overdue Reminder' setting to 5.[/INDENT]

The renewal fee and restoration fee have to be made available to the Registrant at the time of domain registration. These fees have to be updated on the Reseller's websites and a URL of the same has to be included in the registration agreement.
[INDENT]The WHMCS order form and domain checker page display the domain renewal price as standard, so no action is required on your part. However WHMCS does not deal with domain restorations so you will need to take steps to ensure clients are made aware of them. An easy way to manage this is to add an extra point to your Terms of Service web page, then enter the URL under Setup > General Settings > Ordering tab.[/INDENT]