We are pleased to announce the public release of aWHMCS 2.0, which is now available for immediate download on Google Play.
aWHMCS 2.0 introduces a brand new user interface, improved support for tablet devices and lots of new functionality to bring our Android App in-line with our iOS offering.
You can download aWHMCS free of charge via the Google Play
store and give it a try with our online demo.
To get aWHMCS for your installation, it's just $2.99/month or $29.99/year (2 months free). And remember, once you activate it for your installation, all of your staff can take advantage of it.
To find out more, visit www.awhmcs.com
Already have aWHMCS? For existing license holders this update is available at no additional cost. Simply visit the Google Play
store to get it today.
Posted by Sean on Friday, January 23rd, 2015
On February 1st, 2015, VeriSign, the Registry Operator for the .net domain, is increasing the annual registration price by $0.61 USD.
As a result of this registry increase, the cost of registering and/or renewing a .net domain will be increasing for all domain registrars, and in turn will affect prices for our eNom and ResellerClub users.
For our ResellerClub users, the current base price of $9.45/year will be increasing to $9.85/year and for our eNom users, the current base price of $9.75/year will be increasing to $10.15/year. Despite the $0.61 price increase, you'll notice our sub-reseller prices are only increasing by 40 cents. This is due to both the domain registrars and ourselves absorbing some of the cost increase to offer our clients the best possible rates.
eNom users will also be receiving an email notice today from eNom regarding this price increase.
You may be asking, what does this mean for me?
On February 1st, you will want to review your domain pricing in WHMCS for the .net TLD and adjust it as necessary to maintain the profit margin you desire. To adjust the domain pricing go to Setup > Products/Services > Domain Pricing inside your WHMCS admin area and click on Open Pricing next to the .net TLD.
Before that date however, you might also like to consider renewing any .net domains you own to avoid the upcoming price increase.
In the meantime, if you have any questions or concerns regarding this update, please do not hesitate to contact our support team.
Posted by Sean on Tuesday, January 13th, 2015
From January 1st 2015, businesses who sell digital products and services to European customers should begin charging VAT at the rate of VAT in the country in which the customer is based, not their own.
These new rules apply to the sale of most digital products and services, and include both web hosting and domain names, as well as software supplied electronically - such as WHMCS itself.
Currently, if you sell to a consumer inside the EU then VAT is charged at the rate of the country where you - the seller - are based. As from January 1st 2015, VAT will be charged at the rate applicable in the EU country the customer is located.
For example, if you take WHMCS as an example, currently when we sell a WHMCS license to a customer in Italy we charge them the UK VAT rate of 20%. However, as of January 1st, we will need to charge the Italian VAT rate of 22%. This money then goes to the Italian government instead of the British one.
As before, if the supply is to a business that is within the EU that has a VAT registration number, but outside your own country, then the customer must account for the tax through the reverse charge mechanism. And WHMCS has supported this for a long time via the EU VAT Addon.
What is the point of all this you might be asking? Well, according to Andrew Webb, Senior VAT Policy Manager at HM Revenue & Customs, it is the "final change in a series of changes to embed the idea that with consumption taxes, such as VAT, the place where the tax is paid is the place where the service or goods is enjoyed, consumed or used".
Or, in other words, it's trying to make it fairer for everyone by creating a level playing field and removing the current competitive advantage gained by companies based in an EU country with a lower rate of VAT.
So what will you need to do? The primary thing is update your tax rules inside of WHMCS. This can be done in Setup > Tax Rules where you will need to delete your existing VAT rules, and create new ones using the appropriate VAT rates for each individual EU member country. The official Europa list of VAT Rates can be found here. All invoices issued from that point onwards will then use the new rates of VAT. Deleting the previous tax rules will not affect existing invoices - they will maintain their current VAT rates as applied at the time of generation.
The other big change will be the way in which you need to report the VAT you have collected. To avoid having to register and pay VAT in every member state where you have customers, a special scheme has been introduced called the Mini One Stop Shop (MOSS). MOSS haven't provided access to the reporting system yet, and so we can't say at this stage exactly what requirements this has, but we are expecting to learn more soon and will be providing the appropriate reporting tools in due course.
Of course, we too will be implementing these changes and so if you are an EU based customer of ours who currently pays VAT at the UK rate of 20%, you may find your next and all future invoices have a different total amount due. This could be higher or lower, depending upon your country, and if you currently pay by PayPal Subscription, this will require manual intervention in order to ensure you are paying the correct new amount. If you know this will affect you, we would recommend cancelling and creating a new PayPal subscription from the next invoice we issue to avoid any overpayments or interuptions in service.
As ever, we are not tax experts, and would strongly recommend anybody with any questions or concerns regarding the new rules seek appropriate advice from your local Tax and VAT Authority. There is however a huge wealth of information available out there on the internet about these changes. Below I highlight some of the most useful links I've found.
EU Commission Information
UK HMRC Guidance on Supplying Digital Services
How to Register for and Use the VAT Mini One Stop Shop (MOSS)
VAT Rates by Country
Posted by Matt on Tuesday, December 30th, 2014
We are aware that users of eNom as a domain registrar will have today begun receiving emails from eNom about upcoming changes to Domain Renewal Notices. Specifically, that in order to maintain compliance with ICANN's 2013 RRA, as of February 1st, 2015, eNom will begin sending out domain renewal notices to domain name registrants on behalf of all their resellers.
As many of you will know, there is a setting inside reseller accounts currently to turn these renewal notices off. And most of our users do that and have WHMCS take care of the renewal notices so they can be branded from their own company.
And the good news is that this won't need to change. We are working closely with eNom to ensure that WHMCS meets all of the new notification policy requirements, and further details of how to perform the opt-out process as a WHMCS user will be provided in due course.
In the meantime, if you have any questions or concerns, please don't hesitate to contact our support team.
Posted by Matt on Friday, December 19th, 2014
We are pleased to announce the release of WHMCS 5.3.11.
This update contains maintenance updates for the 5.3 series of WHMCS.
As usual, we are making available both an incremental upgrade version containing just the changed files for those upgrading from the latest previous version V5.3.10 and a full release which can be used to perform a new installation or upgrade an existing installation regardless of previous version.
Both of these are available to download from the downloads page below.
Please refer to the release notes for specific information regarding this release and details of any template changes that are required.
Posted by Matt on Wednesday, December 17th, 2014